One of the biggest challenges I’ve found in dealing with people, especially as a manager or a parent, is when to be hard and when to let things slide—when to confront a wrong, and when to simply be thankful for all the good that’s also there.
When you look at your Board of Directors, your staff, your organization, what jumps out at you? The glaring problems or the many accomplishments? What do you see from where you sit?
Doing the right thing in the right situation can have important consequences. I’ll have to say that I have as many pangs of regret/doubt about staying silent as I do about speaking a hard truth. Not addressing a problem of divisiveness, poor work ethic, or lack of attention to detail can be demoralizing and debilitating to people who are working hard and giving their all.
But speaking out of anger or frustration and without the desire to motivate and restore, can result in discouragement and the sense that you’re not a fair person.
I’m certainly not an expert in this regard. I have often said that dealing with people is—by far—the hardest part of any job I’ve had. I’d love to hear your words of wisdom or recommendations on great articles on this topic.